Billing Address

Because our web store uses the Credit Card Industry's Address Verification System (AVS), it is important that your Billing Address matches the one on file with your bank.

If the billing address you enter does not match the one that your bank has on record for the credit card number that you enter, the transaction may be declined.



Please contact Customer Service or Accounts Receivable to change/update your default billing address.


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General Help

Forgot Username / Password

If you forget your username and/or password, click the 'Forgot Password' link in the upper right of the login page. If you no longer have access to your account for any other reason, you can use the contact us form to regain access. If you need additional information on order status, you email our customer service at

If you have any other questions, comments, concerns or suggestions with this website, please contact us.

Implus LLC

2001 T.W. Alexander Dr.

Box 13925

Durham, NC 27709-3925

Customer Service

Phone: 800-446-7587

©2019 Implus LLC