Billing Address

Because our web store uses the Credit Card Industry's Address Verification System (AVS), it is important that your Billing Address matches the one on file with your bank.

If the billing address you enter does not match the one that your bank has on record for the credit card number that you enter, the transaction may be declined.

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Please contact Customer Service or Accounts Receivable to change/update your default billing address.

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Policies

Order Fulfillment and Shipping Policy

If your order is entered after 1PM ET, it will begin processing on the following business day (excluding holidays)

Our goal is to process your order as quickly as possibly with most orders leaving our warehouse within 3 business days.

Shipping prices include handling, and are based on the customer terms, promotional discounts, the value of the order, and the freight method selected. Freight charges are calculated when you place your order. If certain items are not shipped with your order, shipping charges will be prorated accordingly.

We will ship orders under 500 pounds using UPS Ground, unless a faster service is selected. APO and PO box addresses will be only be sent via US Postal Service.

For larger orders that exceed 500 pounds, we will use the most economical method, which will probably be common carrier, Less Than Truckload (LTL). In this case, we will use one of our preferred carriers, and charge you our rate or a discount if certain order criteria and customer terms are met.

If you have your own small package account number, you can contact our customer service department, and they can configure your account terms. Then when you place your next order, select "FedEx Collect" as your shipping method.

Store Terms and Conditions

When entering and placing orders in our store at b2b.4implus.com you are agreeing to following terms and conditions:

The store and host site located at b2b.4implus.com is the property of Implus Corporation which can be altered at any time without warning.

Payment: b2b.4implus.com accepts payments by credit card and by using your card, you agree to the terms and conditions set forth by your credit card company. Payments made via credit card may be subject to additional fees from your bank and/or card provider. Please check their terms and conditions for more information.

Products may vary: Products shipped may vary slightly in color and size from pictures and descriptions listed on the site.

30-day Money Back guarantee: If you are not completely satisfied with your product, please return the product with the original web order confirmation within 30 days of purchase for a full refund.

Warranty: We warrant our products will be free of manufacturing defects for up to one full year after purchase date. Implus Corporation will replace such defective product at no charge.

Simply mail the defective product with proof of purchase to:

Address to use if using USPS:
Implus Corporation
2001 T.W. Alexander Dr
Box 13925
Durham, NC 27709-3925

Address to use if using UPS or FEDEX:
Implus Corporation
2001 T.W. Alexander Dr
Durham, NC 27709-3925

THIS WARRANTY IS OFFERED IN LIEU OF, AND SUPERSEDES ANY OTHER WARRANTY OR GAURANTEE, INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY OR OF SUITABILITY FOR A PARTICULAR PURPOSE. IMPLUS CORPORATION WILL NOT BE LIABLE FOR ANY GENERAL, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES BEYOND THE EXPRESS TERMS HEREOF.

Privacy Policy

This is the web site of Implus Corporation
Our postal address is:
2001 T.W. Alexander Dr
Durham, NC 27709-3925

We can be reached via e-mail at help@4implus.com or you can reach us by telephone at 1-800-446-7587.

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the e-mail address (where possible).

We collect the domain name and e-mail address (where possible) of visitors to our Web page, aggregate information on what pages consumers access or visit, user-specific information on what pages consumers access or visit, and information volunteered by the consumer, such as survey information and/or site registrations.

The information we collect is used to improve the content of our Web page, to customize the content and/or layout of our page for each individual visitor, and shared with other reputable organizations to help them contact consumers for marketing purposes, but not shared with other organizations for commercial purposes.

We may use cookies to store visitors' preferences, record session information, such as items that consumers add to their shopping cart, record user-specific information on what pages users access or visit, record past activity at a site in order to provide better service when visitors return to our site, customize Web page content based on visitors' browser type or other information that the visitor sends. If you do not want to receive e-mail from us in the future, please let us know by sending us an e-mail at the above address, calling us at the above telephone number, writing to us at the above address. From time to time, we make the e-mail addresses of those who access our site available to other reputable organizations whose products or services we think you might find interesting. If you do not want us to share your e-mail address with other companies or organizations, please let us know by calling us at the number provided above, e-mailing us at the above address, writing to us at the above address. If you supply us with your postal address on-line you will only receive the information for which you provided us your address.

Persons who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding orders they have placed on-line. We will be sure your name is removed from the list we share with other organizations.

We do not partner with or have special relationships with any ad server companies.

We ignore do-not-track browser requests

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses. We will post the policy changes to our Web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check back at our Web site periodically. We will use for these new purposes only data collected from the time of the policy change forward.

Customers may prevent their information from being used for purposes other than those for which it was originally collected by calling us at the number provided above, e-mailing us at the above address, or writing us at the above address.

Upon request, we provide site visitors with access to all information (including proprietary information) that we maintain about them, unique identifier information (e.g., customer number or password) that we maintain about them, contact information (e.g., name, address, phone number) that we maintain about them, and a description of information that we maintain about them. Consumers can access this information by emailing us at help@4implus.com.

Upon request we offer visitors the ability to have inaccuracies corrected in contact information, or unique identifiers. Consumers can have this information corrected by emailing us at help@4implus.com. With respect to security: We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site, We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. Some credit card information is stored on our secure servers for the purpose of faster ordering for repeat customers. If you would like for us not to store your credit card information, please email us or call us at the information listed above.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

Implus LLC

2001 T.W. Alexander Dr.

Box 13925

Durham, NC 27709-3925

Customer Service

Phone: 800-446-7587

help@4implus.com

©2018 Implus LLC